Returns & Exchanges
At Maisha, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return and exchange policy for all unworn items. If your selection isn't the perfect fit or style, our dedicated team is here to ensure your shopping experience remains effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the original items with all tags still attached inside the original shipping box or a secure mailing bag to ensure they remain protected.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
Drop Off and Track
Hand over your package to the designated courier and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing